We build the systems real companies run on.
RG Systems is a software development company based in Panama. We design, build and integrate custom systems for small and mid-sized businesses across the region.
Our own system, in use every day.
360GMS is the shop management system we design, build and maintain. It runs every day in real auto shops, on desktop and on the technician's phone, over the same data.
What it covers today
- Management
- Clients
- Vehicles
- Check-ins
- Shop floor
- Inspections
- Appraisal reports
- Maintenance
- Repairs
- Warranties
- Platforms
- Desktop
- Mobile app
What that means for your project
- We know how to keep a system alive.
We don't deliver and disappear: maintaining 360GMS every day forces us to build with year two in mind.
- Tested in operation, not in a demo.
The design decisions we propose have already been through real technicians, front desks and customers.
- What we learned reaches your system.
Roles per shop, photo evidence, desktop and mobile on the same data: we solved them in-house before offering them to you.
What changed in each case, measured before and after.
One result per area, with the exact measure and the type of company. Each one has its documented case with the problem and the solution.
- Custom software75% less time on quotes and service orders, with no inventory mismatches.Auto repair shop chain
Before: 100%Now: 25%of the time to issue quotes and ordersView case - CRM & management systemsFrom 72 hours to 15 minutes to build a quote; 42% more leads closed.Corporate events producer
Before: 72 hNow: 15 minto build a quoteView case - Automation & integrationsFrom 6 hours to 3 seconds per order: portal to ERP, invoice and WhatsApp.Wholesale distributor
Before: 6 hNow: 3 sper order, portal to ERPView case - Applied artificial intelligenceFrom 48 hours to 15 seconds per assessment, with 94.2% accuracy.Insurer with transport fleets
Before: 48 hNow: 15 sper vehicle assessmentView case - Web & mobile developmentFrom 12 days to 24 hours to bill a service, even offline.Industrial maintenance, 45 technicians
Before: 12 daysNow: 24 hto bill a field serviceView case
Figures from the cases documented on this site.
Five areas, one method.
Five areas, all with the same process: map, blueprint and system. Plus focused services that live inside them, for when you need something specific.
- Custom softwareOperational platforms engineered for your specific business logic.
- Custom ERPs and backends
- Client portals
- Admin panels and roles
- Cloud ready to grow
- CRM & management systemsComplete control over leads, clients, and sales cycles in one platform.
- Visual sales pipeline
- One-click quotes
- Full history per client
- Conversion metrics
- Automation & integrationsConnecting your tools so information flows seamlessly without friction.
- WhatsApp and messaging
- Invoicing and payments
- Sync between systems
- Alerts before it fails
- Applied artificial intelligenceArtificial intelligence embedded into your everyday business workflows.
- Reading documents and PDFs
- Assistants with your data
- Request triage
- Drafts for you to approve
- Web & mobile developmentFast, elegant applications engineered for heavy daily operational use.
- Web apps (PWA)
- iOS and Android apps
- Fast sites with SEO
- Reusable design
We also do
- API designWe design, document and build APIs to connect your systems or open them to your partners.Part of: Automation & integrations
- Cloud and DevOpsCloud architecture, migrations, automated deployments and monitoring.Part of: Custom software
- Project rescueWe audit the code you already have and continue systems another vendor left half-done.Part of: Custom software
- Consulting and blueprintOnly the discovery and the system blueprint, even if another team does the build.Part of: How we work
Companies already working with our systems.
Auto shops, clinics, barbershops and booking platforms. Companies that run every day on what we build.
Automotive4
Taller Car CareAuto repair shop
CDA PanamáAutomotive diagnostics
China Care PTYParts and service
Hyundai XTeerLubricants
Online bookings1
CamaroundsBookings platform
Health and beauty2
Blast Barber StudioBarbershop and bookings
Scalp Micro ProHair restoration clinic
- From Panama
- We also work with companies in Colombia, Central America, Mexico, and the US.
- Remote, on your hours
- We work from Panama on the same business hours as the region.
- A direct line
- WhatsApp and calls with the person building your system, no middlemen.
Four rules we keep in every project.
See how we workYou talk to whoever writes the code.
No middlemen or account managers: your questions are answered by the person who designs and builds your system.
In practice:- A direct line to the technical team
- You review every stage in a test environment
- Answers from someone who knows the code
Process first, system second.
Before writing code we learn how your company runs today. The system comes from that process, not the other way around.
In practice:- A map of how you work today
- A system blueprint you approve
- You know what gets built before we start
The code is yours.
Repository, database and credentials belong to your company from day one, with no mandatory monthly licenses.
In practice:- Repository
- Database
- Credentials
- System blueprint
We stay after launch.
The system changes when your operation changes, and we stay to support it.
In practice:- Preventive monitoring
- Adjustments in operation
- Improvements as you grow
How we work, from the first call to the system in use.
Every project follows the same line. You know which stage you are in, what comes next and what you take away at each step.
See how we work- Stage 1
Map How you work today
We walk through your operation with you: who does what, where work comes in and where time is lost.
You getThe map of your operation
- Stage 2
Blueprint What we will build
We write down every requirement of the system. You review it, we adjust it and you approve it before we code.
You getThe system blueprint, yours
- Stage 3
Build In stages
We build in parts and you review each version against the blueprint, in a test environment.
You getVersions you test with your team
- Stage 4
Operation Go-live
We launch with your team and stay: monitoring, adjustments and improvements as your operation grows.
You getThe system and the code, 100% yours
And we stay with you
Tell us what's slowing your operation down.
You don't need to know which technology you need. Tell us how you work today and we'll design the next step.
Tell us your processAfter you write to us
- We replyWithin 24 business hours.
- We talk for 30 minutesA call to understand your operation.
- You get a proposalWith scope and stages, no commitment.